Colorado Rapids Service Team
As a season ticket member, a representative of the Colorado Rapids Organization will be assigned to you as your Service Specialist. Please do not hesitate to contact the service team at any time with questions you may have regarding your season tickets. Your representative will be contacting you throughout the 2017 season via email and phone.
During the week (Monday – Friday) the service is available from 9 a.m. until 5 p.m. via phone, email, or by appointment at the stadium.
On match days the service team will be available at the west box office 1 ½ hours prior to kickoff. They are also located at our season ticket member headquarters table inside the stadium at the top of section 119 during the match.
Ticket Sales Management
Update your STM Profile
In order to better serve you as a STM, please tell us a little bit more about yourself. We will use this information to make your experience as a Rapids STM more enjoyable.
Exchange Your Tickets
Exchanging tickets is one of the best and most popular benefits the Season Ticket Member receives. It enables all Season Ticket Members to get the full value out of their season tickets.
If you are unable to make it to a game and cannot find someone to use your tickets you can exchange those tickets for another game. For example, you have two season tickets and are unable to make it to Game 1. You can then exchange your two (2) tickets from Game 1 for two (2) additional tickets to Game 3 when you have family in town. Now you’ll have four (4) tickets to Game 3 and have paid no additional money.
Being a season ticket member gives you benefits that single game goers are not able to receive. One of those perks is our Benchwatchers program where you are able to watch warmups from the sideline.
Request Information for 2017 Season Membership
To request more information on season memberships, please fill out the form below and a representative from the Colorado Rapids sales staff will contact you shortly.
Customer Service Hotline
Service Specialists for 9 and 5 Game Package Holders