Season Ticket Member Calendar

Based on recent feedback that we have received, we want to make sure we are communicating upcoming club events as far in advance as possible. Throughout the year, we will continue to update this page as event locations and dates are confirmed. Below are a few events to look forward to in 2019!
  • No events planned at the moment 



Ticket Exchange Policy

To help maximize the value of your Season Ticket Membership, please utilize the Flexible Ticket Exchange Program which allows you to move tickets into future exchange eligible matches based on availability. All ticket exchanges must be redeemed seven days prior to the specified match. 

NEW THIS YEAR: Unused tickets from past games cannot be exchanged for future games. Before tickets go unused, they must be moved into a future exchange eligible game.

Each game will have a maximum number of exchanges that we’re able to accommodate. As soon as our exchange allotment is reached, we will not be able to accommodate any exchange requests. PLEASE SUBMIT YOUR EXCHANGE REQUESTS AS EARLY AS POSSIBLE! 

Below is a list of upcoming 2020 regular season home games. Please see below as NOT all games are exchange eligible. Matches in BOLD are NOT exchange eligible.

To redeem your unused tickets, please contact your Membership Services Executive. You can redeem a maximum of eight (8) unused tickets per match.   All exchanges are subject to availability. When utilizing the exchange program, we are not able to relocate your current Season Ticket Membership Seats. Your Membership Services Executive will work with you to secure additional seats as close to your Season Ticket Membership seats as possible. Please note that exchange eligible games are subject to change














Colorado Rapids Membership Services Team


All season ticket members are assigned a specific membership services executive that is dedicated to enhancing your experience! As your main point of contact with the club, they will be available to assist with everything you need regarding your membership and gameday experience, and will do their best to communicate relevant updates to ensure you’re informed on the latest Rapids news. 

Our Membership Services team only has a couple rules! If you’re ever having any issues on gameday or with anything pertaining to your membership, please make sure that you’re contacting us. If your dedicated membership services executive doesn’t know about it, they can’t help! Likewise, if you ever have any requests, please let them know.

During weekdays our team is available from 9:00 AM to 5:00 PM via phone, email or by appointment at the stadium. 

On gamedays, the team will be available one and a half hours prior to kickoff at ticket window #3 at the west box. If you need anything upon entering the stadium, please visit us at the Season Ticket Member Headquarters at the top of section 119.



 Contact Your Service Representative

Membership Service Executives



Fan Experience


Walk-through metal detectors

This season, the Rapids and DICK’S Sporting Goods Park will be implementing walk-through metal detectors at all gates. Fans will be asked to pass through the metal detectors before having their ticket scanned by a staff member. All items will need to be taken out of pockets, and bags will be examined by a staff member as fans enter the stadium. Bags must be 14”x14”x6” or smaller to be allowed in the gates. No backpacks will be permitted inside of the stadium. Please arrive early to allow ample time to pass through the metal detectors and get your ticket scanned!

Heartbeat Captains

Our fans bring us life. Without you, we have nothing. This season, we're placing flags on field and in the hands of our 'Heartbeat Captains' to help raise the pre-kick atmosphere at DICK'S Sporting Goods Park. Be apart of this full-stadium, fan-led tradition by clicking here to sign up

DJ Jen Jones

The Rapids are proud to announce our new resident DJ - DJ Jen Jones - who will be playing music throughout our key matchups this season from her booth on the north terrace!



Update your STM Profile


To better serve you as a Season Ticket Member, please click the HERE and complete your customer profile.




Understanding Auto Renewal


To simplify the renewal process for Colorado Rapids Season Ticket Members, no action is required to secure your seats for the 2020 season! Should you wish to change the status of your Membership for the 2020 season, you must contact your Membership Services Executive via phone during a specified 21-day period. After you have spoken with your Membership Services Executive, you will be sent a survey that must be completed to change the status of your 2020 Season Ticket Membership.

To ensure a seamless transition to the 2020 season, your Membership Services Executive will contact you to communicate the timing the of 21-day window, verify your account and payment information is correct, and make sure you’re informed on everything pertaining to the renewal process.




Contact the Membership Services Team